Frequently Asked Questions

Below is a compilation of our most frequently asked questions.

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How do I contact American Feeder?

You can contact us Monday through Friday from the hours of 8:00AM CST to 5:00PM CST.

Feel free to send us an email at any-time at or submit a contact form

What do I do if my timer isn't showing anything on the display?

Unplug the controller for 30 seconds then plug it back in.

If that doesn't work, please reach out to

What do I do if the motor stops after 1 second?

Check the voltage of the battery. Batteries must be properly charged to initiate both motors.

If you have further issues please reach out to

Where do I find feed for my automated feeders?

There are plenty of brands available that are compatible with our automated fish feeder, however we prefer Optimal Fish Food.  They can be found at